Designing a BDC Pay Plan That Rewards Shows, Not Dials

Is your BDC pay plan incentivizing the wrong behavior? Learn how to structure compensation to reward Shows, Sold Units, and Appointment Quality.
The GSM’s Playbook: A Daily Routine for High Accountability

A chaotic desk leads to a chaotic floor. Here is the structured daily routine for high-performing GSMs to drive accountability and gross profit.
Post-NADA Execution: Turning Conference Hype into February Production

NADA 2026 in Las Vegas is the starting line, not the finish. Discover the dealership management strategy to turn conference hype into tangible February production.
Hiring for Coachability: The Secret to Reducing Sales Turnover in Dealerships

Automotive sales turnover costs dealerships $45,000 per exit. Discover why hiring for coachability over experience is the #1 recruitment strategy for 2025.
Why Online Car Sales Training Beats the “Seminar High”

We’ve all been there. The motivational speaker comes in, the team gets hype, high-fives fly, and you sell 5 extra cars that weekend. Then Tuesday comes. The energy fades. The books get thrown in a drawer. By Friday, it’s business as usual. This is the “Seminar High,” and it is an expensive addiction. Real behavioral […]
Management By Fire: Forging Elite Sales Teams

There are two types of managers: Thermometers and Thermostats. A thermometer just reflects the temperature of the room. If the sales floor is dead, the manager is low energy. A thermostat sets the temperature. Management By Fire is for the thermostats. It is for the leaders who refuse to accept mediocrity. What is Management By […]
The ROI of Training: Why Most Dealerships Fail at Education

In tough months, the first thing dealerships cut is the advertising budget. The second thing they cut is training. This is exactly backward. When the market is tough, skill is the only thing that saves you. Anyone can sell a car when demand exceeds supply. But when the lot is full and the traffic is […]
The ROI of Training: Why Most Dealerships Fail at Education

In tough months, the first thing dealerships cut is the advertising budget. The second thing they cut is training. This is exactly backward. When the market is tough, skill is the only thing that saves you. Anyone can sell a car when demand exceeds supply. But when the lot is full and the traffic is […]
The ROI of Training: Why Most Dealerships Fail at Education

In tough months, the first thing dealerships cut is the advertising budget. The second thing they cut is training. This is exactly backward. When the market is tough, skill is the only thing that saves you. Anyone can sell a car when demand exceeds supply. But when the lot is full and the traffic is […]
Stop Hiring Warm Bodies: A Strategic Approach to Recruitment

“I just need bodies on the floor.” That sentence is the death knell of a dealership’s culture. When you hire out of desperation, you lower your standards. You bring in people who aren’t a fit, who don’t have the drive, or who bring toxic habits from other stores. Then, 90 days later, they wash out, […]