Category: Dealership Management

Dealership management training for GMs, GSMs, and sales managers who want to build high-performance teams.

The best salespeople don’t automatically become the best managers — management is a separate discipline that requires its own development. This category addresses the leadership and operational skills that make dealership managers effective: how to run productive T.O.s, how to coach without demoralizing, how to design pay plans that align incentives with dealership goals, how to run a morning meeting that actually moves the needle, and how to hold people accountable without constant friction.

Content covers both the strategic side of dealership management (variable ops planning, forecast accuracy, departmental integration) and the day-to-day behavioral side (manager desk activity, how to work a deal, manager-to-customer interaction skills). Designed for GMs, GSMs, new desk managers stepping into the role, and veteran managers who want to sharpen their edge. Alan Ram’s management development curriculum forms the backbone of this content cluster.