
Mystery Shop Your Own Store: A 20-Point Checklist for GMs
Why Self-Shop Before You Hire a Vendor A self-audit costs you roughly three hours spread across a week and a burner phone number. A paid
Your Hub for Sales Training & Success. At Proactive Training Solutions, we believe in empowering dealerships with the knowledge and tools they need to succeed. Explore our resources designed to enhance sales performance and streamline dealership operations.
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Save deals with our call-monitoring checklist. As a manager, the number one thing you can do to save deals, is to listen to your sales calls.
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Why Self-Shop Before You Hire a Vendor A self-audit costs you roughly three hours spread across a week and a burner phone number. A paid

Alan Ram’s Proactive Philosophy: Why “Waiting for the Customer” Kills Deals Alan Ram’s proactive framework holds that sales teams should never wait for a lead

Why Your Service Drive Is Sitting on Untapped Equity (And Untapped Units) The service drive generates more qualified equity opportunities than most internet lead sources,

The Volume Trap: Why “Hitting Your Numbers” Can Still Mean You’re Losing A dealership can post record units this month and still be bleeding money,

The New Battlefield: Why “Holding Gross” Means Winning an Informational Fight Holding gross today means winning an informational battle: the customer already has a KBB

What Management by Fire Actually Means (And What It Isn’t) Management by Fire is Proactive Training Solutions’ term for the deliberate use of pressure, real-time

Episode 30 of the Fired Up Podcast: PTS CEO Michael Renaud and Kintz Group VP Mike Sealey, hosted by Susan Gaytan, launch The Legacy Series

Every customer asks themselves the same question before driving to your store: is this dealership worth my trip? A training session from Proactive Training Solutions

The gap between top and average salespeople isn’t what they do with a customer in front of them — it’s what they do in the

“I’ll think about it” is the most expensive sentence in automotive sales. This training session from Proactive Training Solutions teaches dealership salespeople how to create

Customers will pay more, drive further, and stay loyal to dealerships that make the buying experience easy. A full-length training session from Proactive Training Solutions

Why every dealership phone call breaks down — and the structured approach top sales and BDC performers use to control the call, sell the appointment,