Comprehensive BDC Training Program for Automotive Professionals
You Will Learn:
How to align your BDC and sales teams for success
How to use your BDC to generate more outbound leads
The skills required to convert phone and internet opportunities to the showroom floor
Comprehensive BDC Training Program for Automotive Professionals
You Will Learn:
How to align your BDC and sales teams for success
How to use your BDC to generate more outbound leads
The skills required to convert phone and internet opportunities to the showroom floor
How To Get Started
Discover
Based on our initial discovery with your management, we develop a custom training program for your BDC.
Kick-off
Our energetic kick-off with your BDC sets the tone for training and gets your teams pumped!
Refine
Together with you, we continuously refine your BDC’s training program, using results to measure success.
Our Dealership BDC Training Will Help You Sell More Cars
In addition to our training platform, your team will have access to our BDC training manual that provides them with the tools they need at their fingertips. Our processes have been proven to help BDC’s see more customers touching tile at their store. We pride ourselves on not only providing the what to say but also the why. You can expect:
Tools to keep your BDC reps on track and maintain control of the conversation
Valuable tips and tools to get the shopper engaged
Word tracks and scripts for nearly every scenario
BDC Representative Training Using a Dynamic and Proactive Approach
Many BDCs are reactive and not leveraged as effectively as they should be. With the help of our BDC sales training, your team will be more impactful and become a bigger asset for your dealership. Your BDC team will:
Be more proactive in generating leads using our proven outbound scripts and word tracks.
Convert exponentially more phone and internet opportunities to the showroom floor
Better aligned with the sales team, creating better synergy between teams
BDC Representative Training Using a Dynamic and Proactive Approach
Many BDCs are reactive and not leveraged as effectively as they should be. With the help of our BDC sales training, your team will be more impactful and become a bigger asset for your dealership. Your BDC team will:
Be more proactive in generating leads using our proven outbound scripts and word tracks.
Convert exponentially more phone and internet opportunities to the showroom floor
Better aligned with the sales team, creating better synergy between teams
Providing Automotive Sales Training to Thousands of Car Dealerships Since 1991
“Especially with the market conditions we are experiencing today, Proactive Training Solutions has kept our dealership ahead of the competition. I would hate to compete with a dealer for sales leadership if they were using your product and I was not. Proactive Training Solutions will continue to be a huge part of our success.”
“Using Alan Ram’s ADAPT VT puts us head and shoulders above the competition and gets people in the door!”
“ADAPT VT has been the most successful tool I’ve seen in the business to get your people to handle the phones properly and effectively. I would challenge any Dealer to first listen to their inbound sales calls, and then use Alan Ram’s ADAPT VT and compare the difference. It definitely is the edge to selling more cars.”
BDC Training FAQs
Our BDC handles service calls as well. Can you help us with that too?
Absolutely. We provide service BDC training, as well as sales BDC training. However you utilize your BDC, we will customize training for you to help you make that department even more effective.
Do you offer packages just for a BDC department, or do we need to sign up our whole store?
We do offer training packages for just your BDC department. We do feel that everyone at the store needs to be on the same page so that everyone is delivering a consistent message. You’ll see the best results when every customer-facing employee is on the training.
How does your pricing work for BDC’s vs a whole store?
We have various pricing packages available based on your unique needs. Once you identify the package that works best for you and your BDC, our sales team will figure out the cost for just your BDC based on rep count vs whole store count.
Do you know what your team sounds like on the phone answering leads that YOU paid for?
Get valuable insight into your team’s effectiveness through mystery shops.
Free Automotive BDC Training Resources
Schedule a Free Demo
Learn Why Our Car Dealer Training Courses are Trusted by Dealerships Around the World
Anyone can teach your dealership how to make a sale. Our training will show your BDC how to convert exponentially more opportunities, over the phone or online, allowing for an increased number of sales.