Business Development Center (BDC) Training Program
A results-driven Business Development Center Training program for Automotive Professionals that converts opportunities into sales
Program Overview
01
Specialized BDC Training
02
Lead Management Optimization
03
Customer Experience Enhancement
04
Real-World Skill Development
05
Performance Tracking and Accountability
You will learn how to:
- How to align your BDC and sales teams for success
- How to use your BDC to generate more outbound leads
- The skills required to convert phone and internet opportunities to the showroom floor
How to Get Started
Step 1
Discover
Based on our initial discovery with your management team, we develop a custom training program for your dealership.
Step 2
Kick-off
Step 3
Refine
Our Dealership BDC Training Will Help You Sell More Cars
In addition to our training platform, your team will have access to our BDC training manual that provides them with the tools they need, at their fingertips. Our processes have been proven to help BDC’s see more customers touching tile at their store. We pride ourselves on not only providing the what to say, but also the why.
You can expect:
- Tools to keep your BDC reps on track and maintain control of the conversation
- Valuable tips and tools to get the shopper engaged
- Word tracks and scripts for nearly every scenario
Your BDC team will:
- Be more proactive in generating leads using our proven outbound scripts and word tracks.
- Convert exponentially more phone and internet opportunities to the showroom floor
- Be better aligned with the sales team, creating better synergy between teams
BDC Representative Training Using a Dynamic and Proactive Approach
Many BDCs are reactive and not leveraged as effectively as they should be. With the help of our BDC sales training, your team will be more impactful and become a bigger asset for your dealership.
Frequently Asked Questions
Our BDC handles service calls as well. Can you help us with that too?
Do you offer packages just for BDC deparment, or do we need to sign up our whole store?
We do offer training packages for just your BDC department. We do feel that everyone at the store needs to be on the same page so that everyone is delivering a consistent message. You’ll see the best results when every customer-facing employee is on the training.
How does you pricing work for a BDC'S Vs A whole store?
Get started with our training program
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