Thirty years of dealership training, one session at a time.
A webinar series from Proactive Training Solutions on the phone process, follow-up, showroom conversion and leadership, taught by the trainers who work inside dealerships every month.
About the series
The Legacy Series is a multi-part webinar and content series built on the philosophy, strategies and real-world dealership experience behind Proactive Training Solutions.
Each session takes on one part of dealership execution, from appointment creation and showroom traffic to the customer experience and leadership inside the store.
Topics may include:
- Phone and appointment process
- Leadership and accountability
- Follow-up systems
- Showroom traffic and conversion
- Team coaching and development
- Customer communication strategies
From First Contact to Signed Deal
Every session works through one part of the sales process the way our trainers teach it in the store: the exact conversations, the psychology behind them, and the step-by-step process top performers use to move customers from first contact to close without pressure, stalls or lost opportunities.
Sessions are led by Proactive’s training team, including Michael Renaud and Susan Gaytan, and each one ends with strategies your team can put to work the next day.
What You’ll Learn
- 01How to turn more showroom traffic into signed deals
- 02Common mistakes dealerships make on inbound calls
- 03Why leadership and accountability impact performance
- 04Practical strategies teams can apply immediately
Ready to Take It Further? Bring Your Managers to Management by Fire.
The Legacy Series leads directly into Management by Fire, Proactive Training Solutions’ live dealership leadership event. Two and a half days, built for GMs, Sales Managers and dealership leaders who are ready to stop patching problems and start building a store that performs on its own.
Hear about the next dates
Leave your details, and we’ll tell you when the next Legacy Series session and the next Management by Fire are scheduled.
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