You Created Your Competition. Now They’re Charging Your Customers $1,000

As featured in Auto Success Magazine (April 2026). Michael Renaud explains why dealers are losing control of the customer conversation and how to take it back before someone else charges your customers $1,000 to do your job.
Automotive Sales Training Program: What to Look for and What Actually Works

Most automotive sales training programs produce a brief lift and then fade. Learn what separates the ones that deliver lasting results — and what a complete curriculum actually covers.
Car Sales Phone Training: The Skills Every Salesperson Needs on Every Call

Car sales phone training equips salespeople with the specific techniques to handle inbound calls, handle price objections, set committed appointments, and follow up consistently — all without sounding scripted.
Automobile Sales Training: Building the Skills That Actually Close Deals

Automobile sales training develops the multi-channel skills, systematic processes, and follow-up discipline that modern car buyers demand. Here’s what effective training covers and how to measure results.
Dealership Sales Manager Coaching: Building the Leadership That Drives Results

Discover what dealership sales manager coaching actually covers — from coaching the process to deal desking to building a daily training culture — and how it creates sustainable performance.
Management Training for Dealerships: How to Coach a Team That Performs Without You

Dealership managers who inspect what they expect outperform those who don’t. Here is the management training system that builds accountability into daily operations.
Car Dealership Sales Training That Builds Repeatable Wins

Train sales staff with repeatable processes, scripts, and coaching. Improve conversion rates, customer experience, and showroom results.
The ‘Digital Retailing’ Disconnect: Why Your Phone Process is Failing

Customers who build deals online don’t want to start over on the phone. Learn the modern phone script for handling digital retailing leads.
The Price Dodge Paradox: Why Hiding Price Kills Trust

The old school ‘Price Dodge’ doesn’t work with educated buyers. Learn how to discuss price on the phone without losing the appointment leverage.
Reviving the ‘Zombie Lead’: Follow-Up Scripts for Long-Term Non-Responders

Your CRM is full of ‘Zombie Leads’ that haven’t replied in 90 days. Use these specific email and text scripts to bring them back to life.