Leverage all of your leads and create proactive opportunities with our used car sales training
Robust Used Car Sales Training Course for Car Salespeople and Management
You Will Learn:
How to open the shopper up to available inventory
The “hook” that increases show rates
What questions to ask to gain control of a sales conversation
How to grow your used car inventory through outbound sales efforts
Robust Used Car Sales Training Course for Car Salespeople and Management
You Will Learn:
How to open the shopper up to available inventory
The “hook” that increases show rates
What questions to ask to gain control of a sales conversation
How to grow your used car inventory through outbound sales efforts
How Does it Work?
Discover
Based on our initial discovery with your management, we develop a custom training program for your used car dealership.
Kick-off
Our energetic kick-off with your used car sales team sets the tone for training and gets your teams pumped!
Refine
Together with you, we continuously refine your training program and measure for results.
Our Training Method Is Proven to Boost Sales and Increases Inventory
We’ve found that one of the biggest mistakes reps make is focusing only on the car the customer called in about. In fact, 82% of shoppers end up buying a different vehicle than the one they initially called in about. We teach your team:
How to open up the conversation to other available cars
How to get more trades and grow your used car inventory
Exactly what to say to maximize inbound phone opportunities
Used Car Training That Converts More Opportunities
We specialize in teaching you how to convert both phone and online opportunities to the showroom floor. Our approach has helped the dealerships we work with become some of the top selling used car dealers across the country. Our training includes:
Word tracks to guide conversations for inbound leads and outbound activity
How to work proactively to create more opportunities
How to keep teams accountable and motivated to succeed
Used Car Training That Converts More Opportunities
We specialize in teaching you how to convert both phone and online opportunities to the showroom floor. Our approach has helped the dealerships we work with become some of the top selling used car dealers across the country. Our training includes:
Word tracks to guide conversations for inbound leads and outbound activity
How to work proactively to create more opportunities
How to keep teams accountable and motivated to succeed
Providing Automotive Sales Training to Thousands of Car Dealerships Since 1991
“Before Alan Ram, one of our biggest areas of improvement was trying to get customers into the store. And this program has done that by giving us scripts, like hooking the trade, which is one of the most important things we have been doing.”
“We have become the number one pre-owned facility within Penske Automotive Group and we attribute much of the success with how we handle our phone traffic, both inbound and outbound. Our people love Alan Ram's training and with the interactive platform it's easy to administer, sustain, and hold our staff accountable 24/7.”
“I’ve been in the business for 30 years, and they aren’t just coming in anymore. They are on the phone, iPad, they are searching before getting in and you need to adapt to get them in. And that is what this program does, it gets you a process to get the customer into the dealership.”
Used Car Sales Training FAQs
Do you have specific content for used car dealerships?
We do! We have content geared specifically towards used car dealers, new car dealers, trades, leases, etc. The list goes on! Get in touch and we’d be happy to talk through how we can help you with your training needs.
What is the pricing for used car dealership training?
We’ve broken down our pricing into different packages, so you can choose the package most suitable for you. Learn more about our pricing packages.
Do you offer used car manager training?
Whether you sell new or used inventory, we have management training that will help you manage the activity of your sales team for maximum results. Learn more about our management training class or inquire about in-dealership training for your managers.
Do you know what your team sounds like on the phone answering leads that YOU paid for?
Get valuable insight into your team’s effectiveness through mystery shops.
Free Automotive Used Car Training Resources
Schedule a Free Demo
Learn Why Our Car Dealer Training Courses are Trusted by Dealerships Around the World
See how we can help you drive traffic and convert exponentially more used car opportunities from the phone and online to your showroom floor.