What Not to Say on a Price-Shopper Call (Real Examples)

Price shoppers aren’t the problem. Untrained responses to price shoppers — that’s where deals die. Most reps panic when they hear: “What’s your best price on that model?” They get defensive. They over-disclose. Or worse — they shut down the call. Let’s break down the most common mistakes reps make on price calls, and what […]

Call Rebuttals for Price Shoppers: 10 Responses That Keep Them Engaged

Price shoppers aren’t the problem. They’re a signal. When someone calls to ask, “What’s your best price on the [model]?”they’re not always trying to grind — they’re trying to see who’s worth talking to. What keeps them engaged isn’t just price — it’s how your team responds. Here are 10 proven rebuttals that redirect price […]