The Difference Between a Desk Manager and a Sales Leader
There is a dangerous tradition in the automotive industry: we take our top salesperson—the lone wolf who hits 20 cars a month—and we put them behind the desk. We give them the title “Sales Manager,” and then we wonder why the team’s morale tanks and gross profit stagnates. The skillset required to sell cars is […]
New Offering – Mystery Shops
Unlocking the Power of Mystery Shops for Your Team Have you ever wondered what your customers truly experience when they interact with your business? It’s a question that many leaders in the automotive industry grapple with daily. Understanding customer interactions is crucial for continuous improvement and ultimately enhancing your bottom line. That’s where our new […]