What is a BDC? (And Why Your BDC Needs AdaptVT to Succeed)

For customers, a “BDC,” or Business Development Center, is the voice of the dealership. For dealers, it’s—or at least, it should be—the single most powerful profit center in the building. A BDC is a specialized team of professionals whose only job is to proactively communicate with customers. Their goal is not to “sell cars” but […]