What is a BDC? (And Why Your BDC Needs AdaptVT to Succeed)

For customers, a “BDC,” or Business Development Center, is the voice of the dealership. For dealers, it’s—or at least, it should be—the single most powerful profit center in the building. A BDC is a specialized team of professionals whose only job is to proactively communicate with customers. Their goal is not to “sell cars” but […]

“Best Automotive Sales Training”: Why On-Demand Virtual Training (like AdaptVT) Wins

When a dealership owner or general manager searches for the “best automotive sales training,” they are flooded with options. You have 2-day seminars, traveling trainers, and in-house “gurus.” The “old” model of training is broken. This is “event-based” training. It’s a temporary high, not a permanent solution. The “Best” Training is a 24/7 System, Not […]

From “Social to Showroom”: The AdaptVT Module for Converting Facebook Leads

Your dealership is running ads on Facebook, generating a steady stream of leads. But your sales team is frustrated. They say the leads are “low quality,” “don’t remember” filling out the form, or are “just looking.” Here’s the problem: they’re treating a social media lead like a search lead. A “search” lead (from a site […]