Proactive Training Solutions is a dealership training company with 30+ years of automotive-specific experience. We train BDC teams, sales staff, internet managers, and dealership management on the processes, scripts, and accountability systems that move numbers. Not motivational content. Not generic sales methodology. Automotive training built for the way dealerships actually operate.
What we train
BDC Training: Inbound call process, outbound prospecting, internet lead response, appointment confirmation, and weekly KPI management. Sales Training: Phone process, showroom steps, needs analysis, walkaround technique, trade handling, and closing. Phone Training: Call structure, word tracks, objection handling, and call monitoring with management coaching. Digital Sales Training: Speed-to-lead systems, first response quality, follow-up cadence, and lead-to-phone-call transition. Mystery Shopping: Scored evaluation of your actual customer experience against your trained standards.
AdaptVT: training that runs between sessions
AdaptVT is Proactive’s AI-powered training platform for dealerships. Reps access objection handling simulations, call practice, product knowledge, and scenario-based training on any device between live coaching sessions. Managers see completion and performance data in the dashboard and use it to drive coaching conversations. AdaptVT shortens new hire ramp time and creates a training culture at dealerships where ongoing learning is built into the daily routine — not just something that happens when a trainer visits.
Who we work with
Proactive works with dealership owners, GSMs, sales managers, BDC directors, and internet managers who are serious about sustainable improvement. Our programs are trusted by 100+ companies nationwide. We work with single-point rooftops and multi-location dealer groups, both domestic and import franchises. The common thread among clients who get the best results: management commitment to implementing the process and holding the accountability standard between training sessions.
How to start
The first step is a discovery conversation — 20–30 minutes where we understand your team structure, current performance, and specific goals. From that conversation, we recommend a program configuration and provide a proposal. There’s no obligation and no high-pressure sales process. We’re a training company — we believe in showing our work before asking for a commitment. Call 1-866-996-4665 Monday through Friday, 7am–6pm MT, or schedule a consultation online.
