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Proactive Training Solutions
Training programs

Convert Exponentially More Opportunities With Our Online Car Sales Training Program

On-demand sales training your whole team can take anywhere, on the Proactive Training Platform.

Program Overview

Delivered through our trainers, the Proactive Training Platform and monthly mystery shops.

01

Comprehensive Sales Training

Delivers targeted modules to improve conversion rates, customer interactions, and sales performance for all dealership staff.

02

Process‑Driven Approach

Focuses on building consistent, repeatable sales processes tailored to both in-person and digital retail experiences.

03

Customer Experience Enhancement

Emphasizes relationship-building, needs analysis, and personalized service to increase customer satisfaction and retention.

04

Actionable Skills Development

Includes real-world scenarios, role-playing, and ongoing coaching to ensure skills are effectively applied on the dealership floor.

05

Results‑Oriented Metrics

Tracks progress and key performance indicators (KPIs) to measure training impact and drive continuous improvement.

Inside the program

What you get:

A Proactive trainer presenting to a room of dealership managers
Why it works

Around‑the‑Clock Access to Car Sales Courses Online

Our online platform is ready to provide effective training to you and your team whenever you’re available. No more needing to find a time that works for everyone in person. Our training provides:

Three steps

How to Get Started

Step 1

Discover

Based on our initial discovery with your management team, we develop a custom training program for your dealership.

Step 2

Kick‑off

Our energetic kick-off with your management team and sales team sets the tone for training and gets your team pumped!

Step 3

Refine

Together with you, we continuously refine your training program and measure for results.

Our approach

We Continuously Update Our Training to Keep it Relevant

We know how important it is to stay up to date with the latest trends and technology in our ever-changing industry. That’s why we’re constantly updating our training content to keep it fresh and useful to your team. Your team will get:

Testimonials

Don’t just take it from us, hear it from the 200+ current partners we have helped to develop their sales teams

“My team’s increased confidence on the phones after only a couple weeks on Proactive’s training has resulted in not only increased show percentages, but a general overall enthusiasm about using the phone. We are definitely seeing a snowball effect of great results and I am excited for continued improvement!”

Josh SpencerGeneral Manager

“Proactive’s training has been the biggest part of our success in teaching our people to aggressively convert opportunities on the phone and drive traffic to our dealerships!”

Jerry MooreDealer Operator

“Proactive’s training has provided my staff with the tools and confidence that have helped us become the #1 CPO dealer in the country. Our improvement has been dramatic and my people love it!”

Rick RicartPresident of Ricart Automotive

“Proactive’s training has been a huge part of our dealership’s recent success. Our people now have an easy-to-execute game plan for converting traffic off the phone and internet that gets us great results daily.”

Tyler FossGeneral Manager

“Since starting with Proactive’s training our biggest increase has been in used car volume. We are up 250 units this year and created a budget brand to accommodate the additional trade-in volume. True Story.”

John WinekeGeneral Manager

“Finally a training program that makes sense and is sustainable! The improvement from our sales and management staff is dramatic and the results were almost immediate. We are definitely seeing a lot more customers as a result, and selling more cars.”

Robby MotzGeneral Manager

“ADAPT VT provides my salespeople, managers and BDC staff with the tools they need to get customers in the door rather than hoping and waiting for them. The specific management content is invaluable. Bottom line we’re selling a lot more vehicles because of it.”

Joel SpornPresident

“Proactive’s training and the ability to deliver it through the ADAPT VT platform has been an enormous part of our success over the years. Our staff finds the techniques and word tracks applicable not only on the telephone but face to face as well.”

Geoff PleauExecutive Manager
Hear it from them
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Phone skills to bring in the business his store is missing now.
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Every process comes with the why, so he can teach it to his salespeople.
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Ongoing training with a formula to keep his people sharp.
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Why he says it should be mandatory for anyone who sells cars.

Auto Sales Online Training FAQs

Still have a question? Call 1-866-996-4665 or chat with us.

I can train my people at my store, why do we need an online training solution?

We know how hard it can be to work around schedules and get everyone into a room at one time. Our online training solution gets around that issue by letting your team train at any time from anywhere. It’s also a great solution for onboarding new hires quickly. We’ve found it works well when we provide the educational aspect of the training which allows managers more time to work on coaching their teams and simulating different scenarios.

We hear you on this, which is why our platform provides reporting that will help you keep track of who is doing what and when, so you can see how well your team is progressing. You’ll also be able to see who has logged in and who hasn’t in the last week, month, etc.

Get started with our training program

Get a Free Mystery Shop of Your Store.

We call your store like a real customer. Then we walk you through the call and show you where your leads are leaking and how to plug those leaks. No cost. No obligation.

Explore Our Different Programs

With over 30 years of experience, we understand the unique challenges and opportunities across all vehicle sales sectors.

Request your free mystery shop

Takes a minute. Shops done and a review call scheduled within 7 days.

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