Mastering the art of the sales call is more critical than ever. Whether you’re handling inbound inquiries, following up with internet leads, or reaching out proactively, your ability to connect with customers and guide them towards a purchase over the phone can significantly impact your success and your dealership’s bottom line. At Proactive Training Solutions, we understand that every call is an opportunity. That’s why we’ve developed proven scripts and techniques designed to equip you with the confidence and skills to close more deals on every call.
Are you sometimes finding it challenging to:
- Make a strong first impression that resonates with today’s informed buyers?
- Control the conversation and guide the shopper effectively through the sales process?
- Confidently handle price objections and turn them into opportunities?
- Create excitement and enthusiasm that translates into showroom visits?
- Successfully transition phone and internet leads into motivated buyers?
If you’ve nodded yes to any of these, you’re not alone. Many sales professionals are looking for concrete strategies to excel on the modern sales call.
The Power of Proven Scripts and Techniques
At Proactive Training Solutions, our philosophy is built on education, simulation, and accountability. We provide you with more than just theory; we equip you with actionable scripts and techniques that have been proven to work in real-world automotive sales scenarios.
- Mastering the First Impression: You only get one chance to make a first impression. Learn proven opening lines and techniques to disarm the shopper, build rapport, and set the stage for a productive conversation.
- Taking Control of the Conversation: Don’t let the call turn into a mere interrogation. Discover how to guide the shopper through a structured sales process, asking the right questions to uncover their needs and build trust.
- Handling Price Objections with Confidence: Price is often a key concern. Learn effective strategies and word tracks to address price objections, build value, and shift the focus towards the overall benefits of doing business with you.
- Creating Urgency and Enthusiasm: Buying a car is an emotional decision. Discover how to transfer your enthusiasm, sell the experience, and motivate shoppers to visit your showroom.
- Converting Phone and Internet Leads: Today’s leads originate from various channels. Master specific scripts and techniques for handling inbound calls and internet inquiries, turning online interest into showroom traffic. We emphasize speed, personalization, and consistent follow-up as key strategies for online lead conversion.
- The Trade-In Hook: Learn why the trade-in is a crucial part of the conversation and how to proactively address it to double sales appointments.
Specialized Training to Elevate Your Skills
Alan Ram’s Proactive Training Solutions offers a range of programs specifically designed to enhance your phone and online sales skills:
- Automotive Phone Training: Our industry-leading phone training provides you with the confidence and skills to handle any call, from identifying shopper needs to getting them into the showroom. You’ll learn proven phone scripts for various scenarios, including new cars, used cars, and leases.
- BDC Training: If your dealership has a Business Development Center, our specialized BDC training will equip you with the word tracks and scripts needed to convert phone and internet opportunities into showroom visits.
- Automotive Internet Training: Master the art of converting online traffic into sales. Learn how to respond quickly and personally to internet inquiries, leverage video communication, and effectively use email and chat to increase show rates.
Learn from the Best
Founded by the late Alan Ram, a leading authority in automotive sales training, Proactive Training Solutions has a long history of helping individuals and dealerships achieve remarkable results. Our team carries on Alan’s legacy, providing you with the most current and effective training on the market.
Take Your Sales Calls to the Next Level
Don’t leave your success to chance. Invest in yourself and master the modern sales call with proven scripts and techniques from Proactive Training Solutions.
Ready to close more deals and take your career to the next level?
