Proactive Dealer Solutions is how we describe the complete offering from Proactive Training Solutions — not just a training curriculum, but the full ecosystem of training programs, technology (AdaptVT), consulting, and ongoing coaching that together produce sustainable dealership improvement. When dealerships ask what working with Proactive looks like end-to-end, this is the answer.
Training programs
Proactive’s training library covers BDC, phone sales, floor sales, used car sales, digital/internet leads, and dealership management. Programs are delivered on-site, virtually, or through the AdaptVT platform — or in a blended model that combines all three. Each program is built around automotive-specific scenarios, word tracks, and KPIs. Generic sales methodology adapted for automotive doesn’t produce the same results as training built specifically for the dealership environment.
AdaptVT technology platform
AdaptVT is the AI-powered training platform that runs between live sessions. Reps access call simulations, objection handling scenarios, product knowledge modules, and skill reinforcement content from any device. Managers see completion and performance data in a dashboard and use it to drive coaching conversations. For dealer groups with multiple locations, AdaptVT delivers consistent training content across every rooftop simultaneously. For single-point dealerships, it’s the tool that keeps training going between visits and keeps new hires on track during the ramp period.
Consulting and mystery shopping
Beyond training delivery, Proactive provides dealership consulting for stores that need help diagnosing performance problems, restructuring departments, or building accountability systems from scratch. Mystery shopping gives managers an objective view of their customer experience against trained standards — the scored evaluation that turns coaching conversations from opinion-based to evidence-based. Mystery shopping clients who conduct quarterly shops and use results in coaching consistently show improvement in their scored performance over 12 months.
Who Proactive Dealer Solutions is for
Proactive works with dealerships that are serious about measurable improvement. That means dealerships where management is committed to implementation — where the trainer’s recommendations get applied, where the CRM data actually gets used, and where accountability conversations happen consistently. Dealerships looking for a quick motivational jolt are not the right fit. Dealerships building a performance culture are.
Start with a discovery conversation. 1-866-996-4665 or schedule online — Monday through Friday, 7am–6pm MT.
