Many dealerships are running their phone sales operation on scripts and tactics from the 1990s. They’re using “manager-isms” and guesswork, wondering why their BDC is failing to set appointments against modern, internet-savvy customers.
Your customers have evolved. Your training must, too.
The “Proactive Training Solutions” methodology, founded by Alan Ram, was built on one principle: data, not guesswork. We have analyzed hundreds of thousands of sales and service calls to determine what actually works—what words, what tone, and what process consistently leads to a set appointment.
Those “old-school” scripts are failing you. It’s time to upgrade.
The Proactive Difference: Data-Driven Processes
The phone scripts inside the AdaptVT virtual training platform are not “ideas” we think will work. They are field-tested, data-proven processes that are winning appointments in thousands of dealerships right now.
We don’t guess. We know that pivoting to the appointment before discussing price leads to a higher show rate. We know that using a “video walkaround” in an internet lead response triples engagement.
The Legacy of Alan Ram, Digitized and On-Demand
AdaptVT is the digital evolution of Alan Ram’s legendary, data-driven training. We’ve taken the world’s most effective automotive sales and BDC curriculum and put it onto a 24/7, on-demand platform.
This means every person on your team—from a brand new BDC rep to a 20-year veteran salesperson—gets access to the same, consistent, high-performance training right on their smartphone.
Training That Evolves With the Market
The market is always changing. Your training platform should, too. AdaptVT is a living system. As new consumer trends and objections emerge, we update our modules to ensure your team always has the most current and effective strategies.
Stop relying on outdated tactics. Start using a proven system.
Give your team the confidence that comes from using scripts you know will work. Visit the AdaptVT platform page to explore our data-driven curriculum.
