Your sales training is one of the most critical systems in your dealership. But for most, it’s not a “system” at all—it’s a collection of old habits, binders, and “ride-alongs” that don’t produce consistent results.
Is your training actually working, or are you just getting by on a few “hero” salespeople? Here are 5 signs your training is failing and how to fix it.
1. Your BDC Gives Out Prices on the Phone
This is the #1 sign of failed training. A “pricer” customer calls, and your BDC rep immediately gives them the price. The call is over, the opportunity is lost.
- The Fix: AdaptVT drills a “Pivot to the Appointment” script that is non-negotiable. It trains your team to build value and ask for the appointment before the price conversation can kill the deal.
2. Your New Hires “Shadow” Senior Reps
This is not training; it’s a gamble. You’re hoping your senior rep is teaching the right process, but you’re probably just passing on their bad habits.
- The Fix: AdaptVT’s “New Hire Bootcamp” curriculum ensures every new salesperson is 100% certified on your process (from the greeting to the close) before they ever talk to a customer.
3. Your Sales Meetings Are Repetitive and Boring
If your daily huddle is just “who’s on the board?” and “we need more calls,” your team is tuning you out.
- The Fix: AdaptVT provides an endless library of 3-minute “micro-training” videos. Your huddle becomes a 10-minute, tactical “sharp-up” on one specific skill, like a new objection handle.
4. Your Team Fears Objections
When a customer says “I need to think about it,” your salesperson says “okay” and hands them a card. This is a total lack of confidence.
- The Fix: AdaptVT has a searchable, on-demand library with over 100 modules on handling every objection. It gives your team the exact word tracks to handle stalls with confidence.
5. Your Process is Inconsistent
Your top salesperson follows a 10-step process while your bottom salesperson skips to step 8. The customer experience is a lottery.
- The Fix: AdaptVT acts as your “single source of truth.” It standardizes your process and provides a Manager Dashboard to hold everyone accountable to the same high standard.
If you see any of these signs in your dealership, it’s time for an upgrade. Visit the AdaptVT platform page to see how a modern training system works.
