Dealership Pay Plan Design: Reward Gross, Not Just Units
Your Pay Plan Is a Management Tool, Not a Payroll Form Every pay plan on your lot is already talking to your team, whether you designed it that way or not. It tells every salesperson, every sales manager, and every BDC agent exactly what leadership rewards, and your staff will optimize toward that signal every […]
Internet Auto Sales Training: Convert Online Leads Faster
The Ten-Minute Window: Why Speed-to-Lead Decides the Deal A ten-minute clock starts the second an internet lead hits your CRM, and most stores lose the deal before a BDC rep even glances at the screen. According to NADA Academy’s “Driven” publication, dealers should respond to new internet leads within ten minutes to keep the prospect […]