Role-Play Reimagined: How Managers Use AdaptVT to Practice BDC Scripts
Every sales manager knows they should be role-playing with their BDC team. It’s the single most effective way to improve phone skills. So why doesn’t it happen? Because traditional role-play is time-consuming, inefficient, and often awkward. The manager has to pull a rep off the phone, teach them the script from scratch, and then practice […]