How Digital Retailing Has Changed Phone Expectations in 2025
In 2025, your customers aren’t just online — they’re trained by it. Every Uber ride, Amazon return, and DoorDash order has reshaped what “good service” feels like. Fast. Seamless. Friction-free. So when they pick up the phone to call your dealership? They’re not just asking for a price.They’re testing whether you’re worth showing up for. […]