How to Coach Sales Reps on Tone & Confidence in Under 10 Minutes

You don’t need an hour-long meeting to change how someone sounds on the phone. You need 10 minutes. A headset. And a plan. If your sales team is struggling with hesitation, lack of urgency, or “flat” calls — the issue isn’t what they’re saying. It’s how they’re saying it. Here’s how to coach tone and […]