30 Apr Alan Ram Guest Speaks on Auto Dealer Live
Alan Ram guest speaks on Auto Dealer Live, the popular automotive industry radio show that focuses on all of the hot topics currently being discussed in the car industry. Lead by David Villa and David Cribbs, Ram is asked about the epidemic of BDC implementation in the automotive industry. In his discussion, Ram talks about the incorrect implementation of Business Development Centers, and explains a few ways that they can be correctly implemented to the benefit of the dealership.
Ram states, “I’m not anti-BDC, I’m pro intelligent BDC…if you hire your people to sell a car, they should be able to talk to customers on the phone. It takes every bit as long to train your salespeople on the telephone as it does to train a BDC rep, so why not train your people?”
Alan Ram will be supporting this claim on May 8th, at 3:30EDT on his next Auto Dealer Live guest appearance, be sure to tune in here: http://www.ustream.tv/channel/imperial-press-direct