In The News

How to Be the New England Patriots of the Car Business By: Alan Ram It was 2008 when it hit me. The economy had just begun to hit the skids, and I was leaving a dealership after having done a live meeting. As I walked through the empty...

How To Make Your Business Development Center Successful By: Alan Ram Let’s talk BDCs. There are many different types of BDC models, and what might work for one dealership may not work for the next, but there is one critical rule that applies to every type of...

As we close out another strong year in the automotive industry, many dealerships and managers are wondering how we build upon this incredible momentum. After more than 25 years training dealership and management staff, I’ve learned the most successful teams have certain things in common....

Alan Ram's newest article has been released on the CBT Conference News blog. Do your Managers listen to sales calls on call monitoring? I speak at a lot of Dealer 20 Group meetings, and this is a question I consistently ask the Dealers. The overwhelming majority of...

The goal of a sales call is not to set an appointment but to have someone actually show up at your dealership! Show-ups count, not appointments! There’s a big difference between setting up appointments and having people arrive. I’ve had plenty of salespeople come up...

Alan Ram's Proactive Training Solutions mentioned in Dealer Magazine! See the results that Sands Chevrolet of Glendale, AZ have experienced under the leadership of GM Glen Drobney and through the implementation of Alan Ram's training. Read the full article here! ...