In The News

Why Aren't Your Customers Coming Back? By: Alan Ram I want to talk to you about the importance of having someone in addition to your sales staff following up with each and every unsold client. Not instead of, but in addition to! I would also encourage you...

The true optimism of being sick, that things (you) will get better! This also rings true for your dealership. You heard me correctly, your dealership, specifically your sales floor could be under the weather. Speak to anyone who runs a dealership from an ownership or...

While managing sales people I would occasionally hear a complaint from team members that sounded like this: 'We’re going to train on the steps to the sale again? This is getting redundant!' While helping to run a six-dealership group, I would occasionally hear a complaint from members...

President & Founder, Alan Ram, will almost exclusively be moving to a Public Figure Facebook page to accommodate a large growing network base after reaching the Facebook personal page friend limits....

How to Be the New England Patriots of the Car Business By: Alan Ram It was 2008 when it hit me. The economy had just begun to hit the skids, and I was leaving a dealership after having done a live meeting. As I walked through the empty...

How To Make Your Business Development Center Successful By: Alan Ram Let’s talk BDCs. There are many different types of BDC models, and what might work for one dealership may not work for the next, but there is one critical rule that applies to every type of...

As we close out another strong year in the automotive industry, many dealerships and managers are wondering how we build upon this incredible momentum. After more than 25 years training dealership and management staff, I’ve learned the most successful teams have certain things in common....