As we close out another strong year in the automotive industry, many dealerships and managers are wondering how we build upon this incredible momentum. After more than 25 years training dealership and management staff, I’ve learned the most successful teams have certain things in common.
Category Archives: In The News
Alan Ram pictured with Roger Penske at the grand opening event at Porsche West Broward.
Full house at Motorwerks BMW and Mini!
Basic text email absolutely stinks for many of the applications we typically use it for in the automotive industry. There, I said it! Do I have your attention now?
We are now an accredited Better Business Bureau business!
Alan Ram’s newest article has been released on the CBT Conference News blog. Do your Managers listen to sales calls on call monitoring? I speak at a lot of Dealer 20 Group meetings, and this is a question I consistently ask the Dealers. The overwhelming majority of the time the answer I hear is a…
The goal of a sales call is not to set an appointment but to have someone actually show up at your dealership! Show-ups count, not appointments! There’s a big difference between setting up appointments and having people arrive. I’ve had plenty of salespeople come up to me excited at a dealership and tell me that they just used one of my word tracks on a customer on the phone, and it worked great. My question is always, “did the caller show up yet?” If not, nothing has worked “great” yet. Not until they show! (READ MORE)
“Training is a huge part of our culture. We work hand-in-hand with Alan Ram’s Proactive Training Solutions. Through our partnership and a strong focus on training, we have experienced a 40 percent increase in profitability since 2010.” See the results that Sands Chevrolet of Glendale, AZ have experienced under the leadership of GM Glen Drobney…
Alan Ram’s newest article, “Education Isn’t Training” is up now on the NCM Associates Blog.
Alan Ram’s newest article “Becoming A Great Leader: Consensus is great but where does the buck stop?” available now in Car Biz today news.