Category Archives: In The News

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“Call Monitoring” by Alan Ram on CBT News

Call Monitoring

Alan Ram’s newest article has been released on the CBT Conference News blog. Do your Managers listen to sales calls on call monitoring? I speak at a lot of Dealer 20 Group meetings, and this is a question I consistently ask the Dealers. The overwhelming majority of the time the answer I hear is a…

Alan Ram’s “Phone-ups that Show-up” on the NCM Associate’s blog

Alan Ram’s “Ups that Show-up” on the NCM Associate’s “Up To Speed” Blog

The goal of a sales call is not to set an appointment but to have someone actually show up at your dealership! Show-ups count, not appointments! There’s a big difference between setting up appointments and having people arrive. I’ve had plenty of salespeople come up to me excited at a dealership and tell me that they just used one of my word tracks on a customer on the phone, and it worked great. My question is always, “did the caller show up yet?” If not, nothing has worked “great” yet. Not until they show! (READ MORE)

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Alan Ram Mentioned In Dealer Magazine!

glendrobney

“Training is a huge part of our culture. We work hand-in-hand with Alan Ram’s Proactive Training Solutions. Through our partnership and a strong focus on training, we have experienced a 40 percent increase in profitability since 2010.” See the results that Sands Chevrolet of Glendale, AZ have experienced under the leadership of GM Glen Drobney…

Your Sales Appointment System is Failing You

NCM blog

Read the full article on NCM Associates’ Up To Speed Blog now! It’s Friday morning, and a Manager is paging everyone in the sales office, reminding them to get their appointments for the day on the board. Sound familiar? Unfortunately, this bad management practice is a common one. What if only half of the sales…

Vote For Honda of Fayetteville! – Alan Ram’s Ring Ring for Cha-Ching contest

Honda of Fayetteville – Alan Ram’s Ring Ring for Cha-Ching contest

Alan Ram’s Ring-Ring For Cha-Ching: Honda of Fayetteville VOTING STARTS NOW! Click HERE to be directed to our Facebook page to cast your vote by liking or sharing the video that best simulates Alan Ram’s Firephone role-play exercise. https://www.facebook.com/ProactiveTrainingSolutions/ The winner with the most votes will win $1,000! If you are interested in participating in…

Vote for Kendall Chevrolet Cadillac of Eugene! – Alan Ram’s Ring Ring for Cha-Ching contest

Kendall Automotive Group – Alan Ram’s Ring Ring for Cha-Ching

Alan Ram’s Ring-Ring For Cha-Ching: Kendall Automotive Group VOTING STARTS NOW! Click HERE to be directed to our Facebook page to cast your vote by liking or sharing the video that best simulates Alan Ram’s Firephone role-play exercise. https://www.facebook.com/ProactiveTrainingSolutions/ The winner with the most votes will win $1,000! If you are interested in participating in…