If you don’t have a mandatory call-logging process, chances are the answer to that question is yes. Let’s talk about what happens at most dealerships when a sales call comes in.
Category Archives: In The News
The true optimism of being sick, that things (you) will get better! This also rings true for your dealership. You heard me correctly, your dealership, specifically your sales floor could be under the weather. Speak to anyone who runs a dealership from an ownership or management level and they’ll tell you otherwise.
If I asked you what the goal of a sales call is, what would you say? Think about it for a minute.
While managing sales people I would occasionally hear a complaint from team members that sounded like this:
‘We’re going to train on the steps to the sale again? This is getting redundant!’
While helping to run a six-dealership group, I would occasionally hear a complaint from members of the management team that expressed the following:
‘Our training this month is on how to hire and interview…again? This is getting redundant.’
You Lose 40% of Your Customers Each Month. Here’s How to Get Them Back. By: Alan Ram I want to talk to you about the importance of having someone—in addition to your sales staff—following up with each and every unsold client. That’s right: not instead of, but in addition to! I would also encourage you…
The most frequent question I get asked by salespeople who want to use social media to sell cars is, “where do I start?” Many salespeople want to leverage social media to drive traffic in the door to see them, but don’t want a hassle and enormous time commitment.
Most of the issues that dealers face on the variable side at their stores are the result of managers that don’t really know how to manage and training that isn’t really training.
President & Founder, Alan Ram, will almost exclusively be moving to a Public Figure Facebook page to accommodate a large growing network base after reaching the Facebook personal page friend limits.
How to Be the New England Patriots of the Car Business By: Alan Ram It was 2008 when it hit me. The economy had just begun to hit the skids, and I was leaving a dealership after having done a live meeting. As I walked through the empty showroom, I noticed four managers on shift,…
How To Make Your Business Development Center Successful By: Alan Ram Let’s talk BDCs. There are many different types of BDC models, and what might work for one dealership may not work for the next, but there is one critical rule that applies to every type of BDC: They need to work cohesively with your…