Alan Ram’s article, “Education, Simulation, Accountability!” on the NCM Associates blog.
Author Archives: Alan Ram's Proactive Training Solutions
Alan Ram packs the room at the 18th Annual Digital Dealer Conference & Exposition for his session “Business Development or Detriment? How Business Development Might Be Killing Your Business!”
Alan Ram’s article “Don’t Fail Call Monitoring” featured in go.drive Dealer eNews Magazine.
Alan Ram, claims the win against Jerry Thibeau, CEO of Phone Ninjas, on Auto Dealer Live while debating the topic of call monitoring.
Who remembers that scene in Glengarry Glen Ross where Jack Lemmon is pleading with Kevin Spacey for the “premium leads.” “I can’t work these weak, worn-out leads anymore! You can take all of them! Just give me ONE of the good leads and I’ll close them!”
Alan Ram, President & Founder of Alan Ram’s Proactive Training Solutions wins the debate against Jerry Thibeau, CEO of Phone Ninjas on Auto Dealer Live. Jerry Thibeau wrote a response to Alan Ram’s CBT News interview on call monitoring which sparked the debate. Alan Ram educates Jerry Thibeau on the goal of a sales call as well as why managers should monitor sales calls at your dealership.
Alan asks, “Are your managers listening to all of the sales calls that come in?…If we did in fact come to work every day to sell cars, what activity, as a manager, would be more important than listening to sales calls and resolving missed opportunities to do business?
Alan Ram, President & Founder of Alan Ram’s Proactive Training Solutions, discusses controlling conversations as his CBT News Daily Tune-Up.